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Customer Service
 
When a book leaves us it is in pristine condition and we use the recommended packaging of La Poste, the Belgian post office, to send the books to you. Great care is taken to ensure that your book will arrive in the condition it left here but in case it does not, we will provide a refund if the book is returned to us. If the book is unused, then we will refund up to 100% of the price paid but if the book shows signs of use, then we will refund 50% of the purchase price.

If eDocs or eBooks have become corrupted during download, then we will arrange for you to have access to the document again to enable a satisfactory download to occur.

Indeed, if for any reason you are not satisfied with the condition of the product you have bought when you receive it, you should immediately contact us, using the form below, and explain the situation and supply us with an email address (or, if that is not possible, a telephone number) so that we can address the problem.

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Bookstore
 
Shadows/eBook
By Alex Hunter
Following the murder of a young investigative journalist in France, Luc Hansen, an agent of the shadowy DER, the European Union’s security and intelligence directorate, uncovers a massive fraud and arms-smuggling operation orchestrated from within the heart of the European Commission in Brussels.

Price: 8.95

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Managing Academic Performance
By Alasdair White
During their academic careers, students go through a series of major changes and entering university is one of the most significant. From primary school through to the end of secondary school, they have been in a ‘protected environment’. Going to university changes all this.

Price: 14.95

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From Comfort Zone to Performance Management
By Alasdair White
In this paper Alasdair White seeks to take the established behavioural models relating to comfort zones, group and individual development, and managing change, and use them to create a methodology for understanding and managing performance.

Price: 14.95

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Shadows
By Alex Hunter

Following the murder of a young investigative journalist in France, Luc Hansen, an agent of the shadowy DER, the European Union’s security and intelligence directorate, uncovers a massive fraud and arms-smuggling operation orchestrated from within the heart of the European Commission in Brussels.



Price: 12.95

Add to shopping cart



 
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